Refund Policy

1. The 30-day guarantee

If Private Desk is not right for you, tell us within 30 days of your first payment and we will refund that first month in full, no reason required.

2. After the first month

Once the 30-day guarantee period has passed, fees already paid for the current billing period are not refunded. Cancelling stops the next renewal, so you are never billed again after that.

3. How to request a refund or cancel

Write to with your account details. Refunds are processed by Dodo Payments, our Merchant of Record, back to your original payment method.

4. Cancellation

You can cancel anytime. Access continues until the end of the billing period you have already paid for; it simply stops renewing after that.